Returns & Exchanges

At Dansko, we stand behind the quality of our footwear and offer a 60-day return policy for items purchased directly through our website. All returned products must be in their original, unworn condition and include the original packaging to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS shipping label provided at the end of the return process and secure it to your package.

3

Package Your Shoes

Place your unworn shoes back in their original Dansko shoebox and pack them into a sturdy shipping carton to prevent damage during transit.

4

Drop Off and Track

Drop off your package at any authorized UPS location and keep your tracking number handy until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing